Step 3: Check your Firewall
Another cause for this issue (80072ee7) could be your Firewall, make sure that your firewall is not blocking any of the addresses listed below (source: Microsoft.com). You can check this by adding all the addresses to your Firewall or simply by turning it off temporarily.
- http://windowsupdate.microsoft.com
- http://*.windowsupdate.microsoft.com
- https://*.windowsupdate.microsoft.com
- http://*.update.microsoft.com
- https://*.update.microsoft.com
- http://*.windowsupdate.com
- http://download.windowsupdate.com
- http://download.microsoft.com
- http://*.download.windowsupdate.com
- http://wustat.windows.com
- http://ntservicepack.microsoft.com
- https://*.ws.microsoft.com
- http://*.ws.microsoft.com
Step 4: Run the Automatic Troubleshooter
Microsoft has released an automatic troubleshooter to fix this problem (Windows Update Error 80072ee7) for you without you needing to do anything manually. Depending on your Operating System you can download the tool from the following links:
This tool does require Administrative permission on your computer, if you are not logged into an Administrator then sign-out and Sign in to an Administrator Account. If you do not have this, then contact the system owner.
If you’re running Windows 8.1, Windows 8 or Windows 7 then you can download the tool here
If you’re running Windows Vista or Windows XP you can download the tool here
Step 5: Use the General Troubleshooting Guide
WindowsInstructed offers a guide to solve the most common Windows Update problems, and it might help for the 80072ee7 error as well.
You can read our General Troubleshooting guide on this page. Especially try the SFC step, which checks for damaged system files.
If your still experiencing problems with the Windows Update then feel free to visit our forums and we will more than happy to help you personally with your problem. We hope this tutorial helped you to solve the problem you were experiencing with Windows Update and the error code 80072ee7
Hi Deb Wilson, I’ am going through this right now just what you went through…how did you resolve this?
All of these instructions are great, but I cannot get the PC to even display Windows 10. It’s hung up in Windows Defender Offline and I can’t get it to load. I have been able to get to the system32 level of things by tapping F11 during a power on. I tried getting to the cmd prompt….did a chkdsk but that did not help either (don’t ask me why I did this, I think I read it in one of the posts I was looking at) . When I check the directory in C:\Windows\System32> and I do NOT have an msconfig.exe. Windows Defender Offline is the culprit giving me the 0x80072ee7 error.