In this article I will try to help you solve the Windows Update Error 80072ee7 which occurs when you try to download Windows Updates. The error code (80072ee7) itself means WININET_E_NAME_NOT_RESOLVED which tells you nothing at all if your not a tech geek or a Google Wizard. However the error itself is caused by Internet Settings which are not correct.
In this tutorial I will show you how to correct your internet settings to fix the error 80072ee7 from occurring when updating. However If this is the first time you are experiencing this problem you could try to wait a few minutes, or try to reboot your device and try it again.
Step 1: Check your connectivity
Make sure your connected to the Internet on the device you wish to update with, this is the main cause of this issue, if your viewing this article on the device with the problems then skip this step and continue to the next step.
Step 2: Enable “Automatically detect settings” option in Internet Properties
To make sure the problems (80072ee7) are not caused by wrong Internet Settings, we are going to set the Internet Options to Automatically Detect Settings.
1. On your keyboard press the Windows + R key at the same time and type in inetcpl.cpl and click on OK. Or open Start and type inetcpl.cpl, then tap or click on inetcpl.cpl
2. Now click on the Connections tab, and then click on LAN-Settings
3. Then check the box Automatically detect Settings and click on OK.
4. Reboot your device
5. Try to run Windows Update once again
If the problems are no longer occurring then this was the problem, if they still occur then continue with the next step, on the next page
Step 3: Check your Firewall
Another cause for this issue (80072ee7) could be your Firewall, make sure that your firewall is not blocking any of the addresses listed below (source: Microsoft.com). You can check this by adding all the addresses to your Firewall or simply by turning it off temporarily.
- http://windowsupdate.microsoft.com
- http://*.windowsupdate.microsoft.com
- https://*.windowsupdate.microsoft.com
- http://*.update.microsoft.com
- https://*.update.microsoft.com
- http://*.windowsupdate.com
- http://download.windowsupdate.com
- http://download.microsoft.com
- http://*.download.windowsupdate.com
- http://wustat.windows.com
- http://ntservicepack.microsoft.com
- https://*.ws.microsoft.com
- http://*.ws.microsoft.com
Step 4: Run the Automatic Troubleshooter
Microsoft has released an automatic troubleshooter to fix this problem (Windows Update Error 80072ee7) for you without you needing to do anything manually. Depending on your Operating System you can download the tool from the following links:
This tool does require Administrative permission on your computer, if you are not logged into an Administrator then sign-out and Sign in to an Administrator Account. If you do not have this, then contact the system owner.
If you’re running Windows 8.1, Windows 8 or Windows 7 then you can download the tool here
If you’re running Windows Vista or Windows XP you can download the tool here
Step 5: Use the General Troubleshooting Guide
WindowsInstructed offers a guide to solve the most common Windows Update problems, and it might help for the 80072ee7 error as well.
You can read our General Troubleshooting guide on this page. Especially try the SFC step, which checks for damaged system files.
If your still experiencing problems with the Windows Update then feel free to visit our forums and we will more than happy to help you personally with your problem. We hope this tutorial helped you to solve the problem you were experiencing with Windows Update and the error code 80072ee7