How to Enable / Disable Remote Assistance in Windows 10

Remote Assistance allows you or someone else to get access to your computer with your credentials. Giving someone Remote Assistance helps them to troubleshoot issues on your computer. It could also be handy if you want to get access to your work station from a remote location. Anyhow in this article we will explain How To Enable or Disable Remote Assistance in Windows 10.

[symple_box color=”yellow” fade_in=”false” float=”center” text_align=”left” width=””]Enabling Remote Assistance can be considered a security risk for your computer as everyone with the correct information could potentially access your computer.[/symple_box] [symple_box color=”blue” fade_in=”false” float=”center” text_align=”left” width=””]Remote Assistance is not the same as Remote Access. Remote Access is only available in Windows 10 Pro. If you’re running Windows 10 Home then consider using TeamViewer.[/symple_box]

How to Enable / Disable Remote Assistance in Windows 10

1. Open Control Panel. (Right-click the Start Menu button and then choose Control Panel)

2. Click on System and Security

3. Click on System

4. In the left pane, click on “Remote Settings


Windows 10 Remote Settings



5. Check the box “Allow Remote Assistance Connections to this Computer” to enable Remote Assistance or Remove the check from the box “Allow Remote Assistance Connections to this Computer” to disable Remote Assistance in Windows 10.

6. Then click on Advanced


Remote Access



7. Make sure the box “Allow this computer to be controlled remotely” is checked if you want the remote Assistance to be able to control your mouse and use their keyboard. If you do not want this then remote the check from the box.


Remote Connection Settings


That’s about sums it up. If you have any more questions feel free to visit our forums where we will be happy to assist your personally.

About the Author

2014, 2015, 2016, 2017 and 2018 Microsoft Most Valuable Professional Windows
Yuri specializes in troubleshooting (crash analysis and devices), system resource utilisation and system performance. He is also very interested in Customer Security. Yuri can be found as Windows Community Moderator and Wiki Author on Microsoft Answers and is active on different communities all across the web.

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