FIX: Windows Store Error 0x80131500 on Windows 10

Some users have reported receiving error code 0x80131500 while attempting to start the Windows Store in Windows 10. The Windows store offers Windows 10 users (and Windows 8 / 8.1) users the possiblity to download Windows Apps like Netflix and so on. However sometimes the store just stop working… In most cases the fix is pretty simply. We will guide you trough the steps we believe might solve the issue for you.

Step 1: Reset the Windows Store

The most basic of things you can try is to reset the Windows Store on your device. You can accomplish this quite easily.

  1. Right-click the Windows icon on your taskbar and choose Command Prompt or alteratively press the Windows and R key on your keyboard at the same time and type CMD and hit enter
  2. Once Command Prompt has opened, enter “wsreset” and hit enter.

Try to start the Windows Store again. If you’re still receiving 0x80131500 then continue with step 2 in this article.

Step 2: Use the Windows Store Troubleshooter

Microsoft has build-in an automatic troubleshooter to fix Windows Store issues like this one.

  1. Open Control Panel (open Start and type Control Panel)
  2. Click on System and Security
  3. Under System and Security click the Troubleshoot common computer problems link.
  4. Click on Hardware and Sound
  5. Click on Windows Start Apps
  6. Follow the steps on the screen to start the troubleshooter. Make sure you select Repair Automatically under Advanced Options.

If this did not solve the problem, then we suggest you continue to step 3 of this article.

Step 3: Check your Time and Date

Make sure the computer has the correct time and date set. If your time and date is incorrect while attempting to make a connection to the Microsoft Apps server it might be rejected or receive incorrect information from their server causing errors.

Step 4: Re-register the Windows Store app.

You can use Windows Powershell to re-register the Windows Store app on your device. To do this simply follow these steps;

  1. Open Start menu or click on the search icon in your taskbar
  2. Type Powershell and click on Windows Powershell
  3. Once Powershell has started enter the following command and then press enter to confirm

Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Cortana: Windows Powershell in Windows 10 FIX: Windows Store Error 0x80131500 on Windows 10 0x80131500
Cortana: Windows Powershell in Windows 10

We hope this article was succesful in solving your Windows Store issues. If you still have issues, please feel free to leave a comment behind and we’ll try to help you solve it.

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About The Author
Yuri Pustjens
Yuri Pustjens
2014, 2015, 2016, 2017 and 2018 Microsoft Most Valuable Professional Windows Yuri specializes in troubleshooting (crash analysis and devices), system resource utilisation and system performance. He is also very interested in Customer Security. Yuri can be found as Windows Community Moderator and Wiki Author on Microsoft Answers and is active on different communities all across the web.
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