Microsoft Edge is the new browser from Microsoft released with Windows 10 and to many older Windows users this browser needs to get some used to. It replaces Internet Explorer (in theory). But what if the entire browser is simply not working correctly? How do you solve that? In this article we will help you through some basic troubleshooting steps for Microsoft Edge.
We begin by using a simple troubleshooting tool released by Microsoft to resolve any problem with Windows Store Apps. After that we will do some more advanced things to see if we can solve the problems.
Run the Windows Store Apps Troubleshooter
1. Download the Windows Store Apps Troubleshooter from Microsoft.com
2. Execute the tool and follow the steps on the screen.
3. Once the troubleshooter completed it’s tasks close it and then try to use Microsoft Edge again.
Scan for Damaged System Files
1. Right-click the Windows Icon in the Tray Bar, then choose Command Prompt (Admin)
2. In the Command Prompt window, type sfc /scannow and hit Enter.
3. Wait for the process to complete, then reboot your computer and try again.
Delete Cached Data and Files
1. Click on the ” … ” icon in the top right corner.
2. Choose Settings
3. Under Clear Browsing Data, select What to Clear and then Cached Data and Files.
Reset Browser Settings
1. Open Control Panel
2. Click on Internet Options
3. Click on Advanced
4. Click on Reset
5. Then reboot Windows.
If these steps failed to help you then please make a topic on our forums and we will help you as soon as possible.