How to FIX: Start Menu does not open or is not working in Windows 10

We’ve seen multiple reports on communities that people who upgraded to Windows 10 are reporting that their Start Menu does not open or that their Start Menu button is not working. While most of those people like we said upgraded to Windows 10 some are reporting it happened after clean installing Windows 10. If you are having these issues then you could try these troubleshooting steps to try to solve it.

Situations

  • You’ve upgraded to Windows 10 and Start Menu does not open
  • You’ve upgraded to Windows 10 and the Start button is not working

Start Menu does not open or is not working in Windows 10

We will start with the most common troubleshooting step that seems to be working and move our way down to the list. Please try each troubleshooting step one by one to ensure you did all the steps.

 

1. Re-register the AppxManifest

1. Open an elevated PowerShell prompt by pressing the CTRL + SHIFT + ESC keys at the same time, once Task manager started to click on File, then Run New Task, then in the box type Powershell and check the box saying Run with Administrative rights.

2. Once Powershell has started copy and paste or type over the following code in it, by right-clicking in the Powershell window.

3. Once pasted press the Enter key to execute the code.

Once you’ve executed this code, reboot your computer and check if the Start Menu or Start Button is working. If not then continue to the next step.

2. Run System File Checker

System File Checker can be used to find and repair damaged system files on your computer. The Start Menu and Start Button not working can be caused by a damaged System File, so a System File Checker scan can do miracles.

1. Open an Elevated Command Prompt by pressing the CTRL + SHIFT + ESC keys at the same time, once Task manager started click on File, then Run New Task, then in the box type cmd and check the box saying Run with Administrative rights.

2. Once the Command Prompt window has opened, type the following command and execute it with the enter key.

sfc /scannow

A System File Checker scan take some time, in general, this scan takes between 10 minutes and 3 hours depending on your system performance. Once the scan has been completed you can restart your computer and try to see if your Start Menu or Start Button is working. If the Start Button or Start Menu is still not working on then try the next step

3. Run DISM to Restore Health

DISM can be used to restore and repair the Windows Image on your computer. Therefore, it’s a good thing to try to repair your Start Menu and / Or Start Button in Windows 10.

1. Open an Elevated Command Prompt by pressing the CTRL + SHIFT + ESC keys at the same time, once Task manager started click on File, then Run New Task, then in the box type cmd and check the box saying Run with Administrative rights.

2. Once the Command Prompt window has opened, type the following command and execute it with the enter key.

Dism /Online /Cleanup-Image /RestoreHealth

DISM Can take some time to complete, in general, we’ve seen that it takes between 30 minutes and 6 hours. If DISM seems stuck then just leave it alone, this behavior is normal and will normally fix itself.

If your Start Menu and Start Buttons are still not working after executing DISM then continue with the next step in this troubleshooting guide.

4. Clean Boot

Perhaps some old services from your previous Windows version are disrupting the functionality of the Start Menu and Start Button. It’s therefore recommended that you try to clean boot your device and see if this solves the issue.

If your Start Menu and Start Buttons are still not working after executing a clean boot then continue with the next step in this troubleshooting guide.

5. Create a New User

The next thing you can try is to create a new user on your computer and see if this user is experiencing the same problems as you are with your current user.

If a new user indeed solves the problem then create a new Administrator account, then remove your current account (Be sure to backup all User data!) and recreate your current user.

If your Start Menu and Start Button are still not functional then this troubleshooting guide was unable to help you. We suggest you visit our forums where we can provide personal support to you and help you solve these issues.

We hope this troubleshooting guide helped you to solve “Start Menu does not open or is not working in Windows 10”. Thank you for reading and visiting WindowsInstructed.com

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About The Author
Yuri Pustjens
Yuri Pustjens
2014, 2015 & 2016 Microsoft Most Valuable Professional Windows Yuri specializes in troubleshooting (crash analysis and devices), system resource utilisation and system performance. He is also very interested in Customer Security. Yuri can be found as Windows Community Moderator and Wiki Author on Microsoft Answers and is active on different communities all across the web.

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