This error appears after Windows has failed to apply an update on your system. Sometimes this process just stops and hangs forever, in those situations this article can help you to get unstuck from “We couldn’t complete the update undoing changes don’t turn off your computer” but please remember that this can be a very nasty error to fix. Hopefully you can solve the problems without too much work by following this guide.
Troubleshooting the Problem
Boot into Windows Recovery Environment
The first thing you need to do is to reach the Windows Recovery Environment, you can read how to do that here: Boot into Windows RE
You’ ll then need to start an Elevated Command Prompt:
- Click on Troubleshoot
- Click on Advanced Options
- Click on Command Prompt
- Choose your operating system
- Choose your account
Entering the command prompt commands
We have now reached Command Prompt, in this Windows we going to enter three commands that will hopefully solve your problems.
- Type: “DISM /image:C\ /cleanup-image /revertpendingactions“
- Then type: “move C:\Windows\WinSxS\pending.xml C:\Windows\WinSxS\pending.old“
Restart your system and see if it now starts Windows successfully, if it does then the problem is of course solved, if not then please try the steps below.[symple_box color=”red” fade_in=”false” float=”center” text_align=”left” width=””] In some cases the Windows drive will be labelled X. If using C: gives you troubles then try X first.
Still having problems?
In some cases the above steps did not work, then you can refresh your system or try the steps in this article. But often a refresh is the only option left.