Troubleshooting Troubleshooting Windows Windows 7 Windows 8

Windows Update Error 80246002

Have you tried?

This guide is specific for for the error code 80246002 however, even in some cases this guide does not help. Please make sure you’ve read Windows Update is causing Problems first and tried those steps.

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Resolving the error.

1. Right-click the network icon in your taskbar and choose Open Network and Sharing Center.

 

Network Sharing Center
Network Sharing Center

2. Click on your currently active internet connection, for example see the image below

Active Connection
Active Connection

3. Click on Properties

Ethernet Properties
Ethernet Properties

4. Double-click Internet Protocol Version 4 (TCP/IPv4)

IP Settings
IP Settings

5. Change the DNS servers to the following:

8.8.8.8
8.8.4.4
DNS Settings
DNS Settings

6. Click OK

7. Click OK

8. Click Close

9. Reboot your device and try Windows Update again

 

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