FIX: The application has failed to start because its side-by-side configuration is incorrect

Determining your system architecture:

It’s very important to know which Windows version you’re running before continuing with this fix guide. Follow these steps:

1. Press the Windows + R key at the same time on your keyboard, now type msinfo32 in the run box and hit OK.

Run: MSInfo32 FIX: The application has failed to start because its side-by-side configuration is incorrect side-by-side

Run: MSInfo32

2. Now locate System Type in the right Window. This is your system architecture.

MSInfo32: CPU Type FIX: The application has failed to start because its side-by-side configuration is incorrect side-by-side

MSInfo32: CPU Type

For your information: x86 means 32 bits.

Downloading the right software

If you’re running Windows on 32 bits then follow these steps:

1. Download Microsoft Visual C++ 2008 SP1 Redistributable Package and install the package.

http://www.microsoft.com/en-us/download/details.aspx?id=29

2. Download Visual C++ 2010 Redistributable Package and install the package.

http://www.microsoft.com/en-us/download/details.aspx?id=5555

If you’re running Windows on 64 bits then follow these steps:

1. Download Microsoft Visual C++ 2008 SP1 Redistributable Package and install the package.

http://www.microsoft.com/en-us/download/details.aspx?id=2092

2. Download Visual C++ 2010 Redistributable Package and install the package.

http://www.microsoft.com/en-us/download/details.aspx?id=14632

After installing the packages

If you finished installing both package, reboot your system and look if the error does no longer appear. If it does appear then take a look at this Microsoft Article

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About The Author
Yuri Pustjens
Yuri Pustjens
2014, 2015 & 2016 Microsoft Most Valuable Professional Windows Yuri specializes in troubleshooting (crash analysis and devices), system resource utilisation and system performance. He is also very interested in Customer Security. Yuri can be found as Windows Community Moderator and Wiki Author on Microsoft Answers and is active on different communities all across the web.

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