To troubleshoot problems with the Diagnostics Policy Service you’ll need to execute the following steps:
1. Open Start, Type CMD, Right-Click Command Prompt and choose Run as Administrator
2. Once Command Prompt has opened enter the following two commands, after each command hit enter.
net localgroup Administrators /add networkservice
net localgroup Administrators /add localservice
3. Reboot your device and see if the troubleshooter is now able to fix problems on your system.
I worked at least 8 hours attempting different solutions until I came across this ANSWER. Twenty minutes and it is solved. Hard to believe. Thank you.
You saved my work I manged to fix my client’s machine. Many thanks
Did three times, and all I got was “access is denied” replies…Am signed in as my laptop’s ONLY administrator…
I am getting the same message.
Thank you so much man , you saved my life , I had a project that I had to send and after installing new fans and fan controller I had no Internet … You are a life savor ,
Thank you again
Yuri, you’re the man! I spend an hour talking to tier 1 & 2 tech support and they couldn’t figure out how to fix the issue. Then I just followed your instructions and less than 5 minutes later everything was working again. Thanks!!
Yuri you’re a rockstar! Thank you.
Your the best
I have fix it but is not seeing the follow computer on my network what do i do
Your a legend
Thank you soooo much
Thank you, you saved me money!
Thank u very much.it worked
I am having same prob. as two above. Further advice is great
I am having the same problem as above. Had this problem a few months ago also and this fixed worked but it isn’t this time. Getting the same system 1378 error. Any help on this would be appreciated
Hi thanks for this however while i was trying to follow your steps when i type in the required text in my cmd i get the following errors
System error 1378 has occured.
The specific account name is already a member of the group.
Is there a fix for this?
First of all sorry for the delay in my reply. If you ignore the error and just continue with the next command, then reboot your device doesn’t that work to solve your problem?
Please get back to me
Thank you so much for getting back to me. I tried troubleshooting but it still says the diagnostics policy service is not running
Thank you! This worked first time, so simple to do but not to know. Thank you
Thanks.Your resolving worked the best!
Glad to hear that! Always nice to receive positive feedback.
Thanks……I’ve been awake since 4am trying to gain internet access. I tried several sites and found your advise worked the best! Awesome….now I can go to sleep and hopefully get to work on time. Thanks again. Ayjent007