FIX Windows Update Error 0x80072ee7 / 80072ee7

In this article I will try to help you solve the Windows Update Error 80072ee7 which occurs when you try to download Windows Updates. The error code (80072ee7) itself means WININET_E_NAME_NOT_RESOLVED which tells you nothing at all if your not a tech geek or a Google Wizard. However the error itself is caused by Internet Settings which are not correct.

In this tutorial I will show you how to correct your internet settings to fix the error 80072ee7 from occurring when updating. However If this is the first time you are experiencing this problem you could try to wait a few minutes, or try to reboot your device and try it again.

Step 1: Check your connectivity

Make sure your connected to the Internet on the device you wish to update with, this is the main cause of this issue, if your viewing this article on the device with the problems then skip this step and continue to the next step.

Step 2: Enable “Automatically detect settings” option in Internet Properties

To make sure the problems (80072ee7) are not caused by wrong Internet Settings, we are going to set the Internet Options to Automatically Detect Settings.

1. On your keyboard press the Windows + R key at the same time and type in inetcpl.cpl and click on OK. Or open Start and type inetcpl.cpl, then tap or click on inetcpl.cpl

2. Now click on the Connections tab, and then click on LAN-Settings

Internet Properties: LAN Settings
Internet Properties: LAN Settings

3. Then check the box Automatically detect Settings and click on OK.

LAN Settings: Automatically Detect
LAN Settings: Automatically Detect

4. Reboot your device

5. Try to run Windows Update once again

If the problems are no longer occurring then this was the problem, if they still occur then continue with the next step, on the next page


  • gwen evans March 30, 2017

    Hi Deb Wilson, I’ am going through this right now just what you went through…how did you resolve this?

  • Deb Wilson January 24, 2017

    All of these instructions are great, but I cannot get the PC to even display Windows 10. It’s hung up in Windows Defender Offline and I can’t get it to load. I have been able to get to the system32 level of things by tapping F11 during a power on. I tried getting to the cmd prompt….did a chkdsk but that did not help either (don’t ask me why I did this, I think I read it in one of the posts I was looking at) . When I check the directory in C:\Windows\System32> and I do NOT have an msconfig.exe. Windows Defender Offline is the culprit giving me the 0x80072ee7 error.

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