Solution 2: Manually fix corrupted registry entries[alert-note]To use this method, you will have to be an administrator on your system. If you aren’t one, please click trough the next page for a possible solution without you needing to have administrator permissions[/alert-note] [alert-warning]It’s extremely important that you follow the steps in this section carefully. You could get serious problems if you modify the registry incorrectly. Before modifying anything, back up the registry for restoration in case problems occur[/alert-warning]
The problem could be caused by two Windows registry entries that have become corrupted. Using the Registry Editor to delete the corrupted Registry entries by following these steps:
- Press the Windows logo key + R to open the Run dialog box
- Type ‘regedit‘ in the dialog box and press Enter. Enter your administrator password or click Allow.
- In the left navigation pane,locate and then click the following registrysubkey
- In the right pane, click UpperFilters.
- On the Edit menu, go trough Delete
- When you are prompted for a confirmation, click Yes
- On the Edit menu, click on Delete
- Confirm the deletion and click Yes
- Exit the Registry Editor and Restart the computer
If your problem is not solved, try the next solution.